Legal

Refund and cancellation policy

Last updated September 24, 2026.

This policy covers Lakebench Pro passes, the only thing sold on Lakebench. The free plan costs nothing and needs no refund.

What you are buying

A Pro pass is a one-time payment for a fixed number of days of Pro access:

• Pro monthly: ₹399 for 30 days

It is not a subscription and does not renew automatically. When the pass ends, the account returns to the free plan unless you choose to buy another one.

Cancellation

Because each pass is a single payment with no auto-renewal, there is no recurring charge to cancel. You will never be billed again unless you buy again. If you want to cancel a pass you have just bought, ask for a refund as described below.

When you get a full refund

• Within 7 days, unused. You ask within 7 days of payment and have not used Pro-only content (advanced lessons, Pro problems, days 13 to 45 of the 45-day plan, or extra mock interviews) on that pass.
• Pro did not activate. You were charged but Pro did not switch on for your account, and we cannot fix it within 2 business days of you telling us.
• Duplicate or wrong charge. You were charged twice for the same order, or charged an amount different from the one shown at checkout. The extra amount is always refunded, whenever you notice it.
• Long outage. A problem on our side kept Pro unusable for more than 3 consecutive days of your pass. We refund in proportion to the days lost, or extend your pass by those days if you prefer.

When a refund is not given

After 7 days from payment, or once Pro-only content has been used on the pass, we do not refund the pass, except in the duplicate charge, failed activation, and outage cases above. Days left on a pass cannot be exchanged for cash or moved to another account.

How to ask for a refund

Email hunnur.data@gmail.com or use the contact form with:

• the email address on your Lakebench account
• your payment confirmation (a screenshot or transaction ID)
• a line on what went wrong

We reply within 2 business days (Monday to Saturday, 10:00 to 18:00 IST).

How long a refund takes

Once a refund is approved, we start it within 2 business days. The money goes back to the original payment method (the same UPI account, card, or bank account). It usually shows up within 5 to 7 business days, depending on your bank. When a pass is refunded, its Pro access ends.

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